Common questions
Does NestPath get paid to recommend partners?
Mixed, and we are upfront about it. For Compare the Market (home insurance, energy, life, income, car, health, pet) NestPath earns an affiliate referral fee when you take out a policy through them — at no extra cost to you. For our named brokers, conveyancers and building inspectors, NestPath also earns a referral fee when you connect with them through us — again at no extra cost to you, paid out of the standard fee they already earn rather than added on top. Either way, placement stays editorial: the fee never changes who is listed or the order they appear in — only our four-step vetting decides that.
Can a partner pay to rank higher or be featured?
No. There is no paid placement, paid badge, paid tier, or paid sort order. Partners are listed because they passed our four-step vetting process. If a partner asked to pay for a higher position, we would say no and the conversation would end there.
What does "NestPath Vetted" actually mean?
It means we have run the partner through a four-step process: ABN + licence verification, reference calls with their recent first-home-buyer clients, a review of their recent work product, and a 90-day NPS rolling review. We do not list a partner unless all four steps pass.
Why is the partner list so short right now?
Because we would rather list two or three partners we would refer our own family to than fifty we have never spoken with. Other directories optimise for partner count; we optimise for partner quality. As more partners pass the four-step process, the list grows.
How do you decide who to vet next?
Two signals: reader demand (which states or specialties our readers are asking about in the open question form on the find-a-* pages) and partner applications via the form on this page. We are currently vetting brokers in VIC + QLD and conveyancers in NSW.
Is Compare the Market really independent?
Compare the Market is one of three big-three Australian comparison services (alongside iSelect and Canstar). They show plans from a panel of providers and earn a commission from the provider you choose — not from you. The comparison shown to you is not influenced by which provider pays the highest commission. We have published their full ratings strip and disclosure on /find-home-insurance.
Are NestPath’s named brokers and inspectors paying you?
Yes — and we want to be upfront about it. When you connect with a named broker, conveyancer or inspector through NestPath, they pay us a referral fee, at no extra cost to you and paid out of the standard fee they already earn. What that fee does not buy is placement: every partner pays the same way, so it never changes who is on the list or the order they appear in — that is earned only by passing our four-step vetting. Our incentive is to keep a list a first-home-buyer can trust, because a partner who disappoints comes off the page.
What happens if a NestPath partner does a bad job?
Email us at hello@nestpath.com.au with the partner name, what happened, and any supporting documentation. We follow up directly with the partner, document the complaint against their 90-day NPS review, and remove the partner from the page if the complaint is substantiated. We have removed partners before; we will do it again.
How often do you re-verify partners?
Every 90 days. Licence still active, no new public-register complaints, NPS over the rolling quarter still above 50, and a brief check-in with one of their recent NestPath-referred clients. Partners who slip on any of those measures get a conversation; partners who do not respond come off the page.
Have you ever turned down a partner application?
Yes. We have turned down applications for failing the ABN + licence check (lapsed credentials), failing the FHB reference call (clients flagged churn-style behaviour), and failing the sample-work review (boilerplate, unclear, or inaccurate). We do not publish the names of rejected applicants, but the bar is real and most applicants do not clear it.
Can I become a NestPath partner?
If you genuinely serve first-home buyers and can pass the four-step vetting process, yes. Fill out the partner application form on this page (the "Apply to become a partner" button) and we will be in touch within 7 days. Note: high-volume churn-focused brokers and investor-focused agents will not be a fit.
Where do I send a question that is not about a partner?
For first-home-buyer questions (deposits, grants, schemes, timing, calculators), use the open question form on the find-a-* page closest to your topic, or email hello@nestpath.com.au directly. We answer every email within 24 hours.